OpenTrainTimes incident

TD and TRUST data outage

Critical Resolved View vendor source →

OpenTrainTimes experienced a critical incident on December 20, 2023 affecting Network Rail Open Data feeds, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 11:36 AM UTC
Resolved
Dec 20, 2023, 02:16 PM UTC
Duration
2h 39m
Detected by Pingoru
Dec 20, 2023, 11:36 AM UTC

Affected components

Network Rail Open Data feeds

Update timeline

  1. identified Dec 20, 2023, 11:36 AM UTC

    Due to a problem with the Open Data platform operated by CACI on behalf of Network Rail, we are receiving no real-time data. Maps are currently not being updated. We are awaiting a response from CACI.

  2. resolved Dec 20, 2023, 02:16 PM UTC

    We have received configuration this issue is resolved, and was due to an issue upstream from our data provider, CACI