OpenText incident

Core Messaging Europe is experiencing service unavailability

Critical Ongoing View vendor source →

OpenText is currently experiencing a critical incident affecting Core Messaging Data Sovereignty and Core Messaging - Email and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 02:03 PM UTC
Resolved
Ongoing
Duration
● 2h 19m
Detected by Pingoru
May 28, 2026, 02:03 PM UTC

Affected components

Core Messaging Data SovereigntyCore Messaging - EmailCore Messaging - SMSCore Messaging - VoiceMyPortal

Update timeline

  1. investigating May 28, 2026, 02:03 PM UTC

    The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Messaging Data Sovereignty - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice - MyPortal Tracking Number: IM3934421

  2. investigating May 28, 2026, 03:02 PM UTC

    The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Messaging Data Sovereignty - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice - MyPortal Tracking Number: IM3934421

  3. investigating May 28, 2026, 04:01 PM UTC

    The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Messaging Data Sovereignty - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice - MyPortal Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. Tracking Number: IM3934421