OpenAI incident

Increased latency in ChatGPT for some users

Minor Resolved View vendor source →
Started
Feb 20, 2026, 10:44 PM UTC
Resolved
Feb 20, 2026, 10:44 PM UTC
Duration
Detected by Pingoru
Feb 20, 2026, 10:44 PM UTC

Affected components

Conversations

Update timeline

  1. identified Feb 20, 2026, 09:15 PM UTC

    Status: Identified We have identified that some users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)

  2. investigating Feb 20, 2026, 10:27 PM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance)

  3. monitoring Feb 20, 2026, 10:31 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Operational)

  4. resolved Feb 20, 2026, 10:44 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)

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