OpenAI is currently experiencing a major incident affecting Compliance API, which began 10h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Oct 09, 2026, 05:23 PM UTC
Status: Identified We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness. Affected components Compliance API (Degraded performance)
- identified Oct 09, 2026, 05:27 PM UTC
Status: Identified We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness. Affected components Compliance API (Degraded performance)
- identified Oct 09, 2026, 06:46 PM UTC
Status: Identified Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses. Affected components Compliance API (Degraded performance)
- monitoring Oct 09, 2026, 10:03 PM UTC
Status: Monitoring We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery. Affected components Compliance API (Degraded performance)