OpenAI experienced a minor incident on May 21, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 21, 2026, 01:52 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)
- monitoring May 21, 2026, 02:52 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Degraded performance)
- resolved May 21, 2026, 03:23 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
- identified May 21, 2026, 08:17 PM UTC
Status: Identified We have identified that some users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)
- monitoring May 21, 2026, 08:25 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Degraded performance)
- monitoring May 21, 2026, 08:44 PM UTC
Status: Monitoring We are continuing to monitor recovery. Affected components Conversations (Degraded performance)
- monitoring May 21, 2026, 09:02 PM UTC
Status: Monitoring We are continuing to monitor the recovery. Affected components Conversations (Degraded performance)
- monitoring May 21, 2026, 09:21 PM UTC
Status: Monitoring We are continuing to monitor the recovery. Affected components Conversations (Degraded performance)
- resolved May 21, 2026, 09:51 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)