OpenAI incident
Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud
OpenAI experienced a minor incident on September 4, 2026 affecting Codex Web and File uploads and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 07:00 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Codex Web (Degraded performance) File uploads (Degraded performance) Voice mode (Degraded performance) Conversations (Degraded performance) Image Generation (Degraded performance)
- monitoring Sep 04, 2026, 09:47 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components File uploads (Degraded performance) Voice mode (Degraded performance) Conversations (Degraded performance) Image Generation (Degraded performance) Codex Web (Degraded performance)
- resolved Sep 04, 2026, 10:46 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational) Voice mode (Operational) Conversations (Operational) Image Generation (Operational) Codex Web (Operational)