Open LMS experienced a critical incident on August 9, 2021 affecting Open LMS - Asia Pacific, lasting 5h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Open LMS - Asia Pacific
Update timeline
- investigating Aug 09, 2021, 11:01 PM UTC
We are currently experiencing an Open LMS service interruption affecting multiple clients in the Singapore Data Centre. Our technical team are aware of this issue and working to resolve it as soon as possible. We will let you know as soon as we have an update.
- investigating Aug 09, 2021, 11:10 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 09, 2021, 11:58 PM UTC
Access to all affected sites has been restored.
- resolved Aug 10, 2021, 04:03 AM UTC
This incident has been resolved. Further details will be provide in an incident report to those clients affected. We thank you for your patience during the service interruption.