Open LMS experienced a major incident on August 16, 2021 affecting Open LMS - Asia Pacific, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Open LMS - Asia Pacific
Update timeline
- investigating Aug 16, 2021, 10:58 PM UTC
We are currently experiencing an Open LMS service interruption affecting multiple clients in the Singapore Data Centre. Our technical team are aware of this issue and working to resolve it as soon as possible. We will let you know as soon as we have an update.
- monitoring Aug 16, 2021, 11:34 PM UTC
We are continuing to investigate and monitor the issue however performance has improved.
- resolved Aug 16, 2021, 11:48 PM UTC
This incident has been resolved however we are monitoring performance closely. Further details will be provide in an incident report to those clients affected. We thank you for your patience during the service interruption.