Opal Security incident

Users incorrectly removed from groups via Okta sync

Minor Resolved View vendor source →

Opal Security experienced a minor incident on June 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 09:15 PM UTC
Resolved
Jun 16, 2025, 09:15 PM UTC
Duration
—
Detected by Pingoru
Jun 16, 2025, 09:15 PM UTC

Update timeline

  1. resolved Jun 16, 2025, 09:15 PM UTC

    Type: Incident Duration: 46 minutes Jun 16, 21:15:03 GMT+0 - Investigating - We are currently investigating a potential Okta sync issue where some users are being incorrectly removed from groups. Thank you for your patience as we investigate this issue. Jun 16, 21:38:19 GMT+0 - Monitoring - We believe this issue was isolated to a specific customer's setup but are still performing checks on our end to ensure this issue is not widespread. Jun 16, 22:01:33 GMT+0 - Resolved - After a thorough investigation, our engineering team can confirm that this incident was isolated to a single customer's environment and was due to a change made within their Okta instance. Other environments should be unaffected by this issue. We appreciate your patience while we investigated this issue. If you have any additional questions or concerns, please reach out to our support team.