Service Degradation

Update timeline

1. resolved Apr 07, 2026, 05:58 PM UTC

   Type: Incident Duration: 2 hours and 40 minutes Affected Components: App, API, Slack Integration Apr 7, 17:58:26 GMT+0 - Investigating - All Opal services are currently degraded. We are actively investigating the issue and appreciate your patience. Apr 7, 18:47:29 GMT+0 - Monitoring - We have implemented a fix and are monitoring the situation. Apr 7, 19:18:47 GMT+0 - Investigating - We have now identified gateway timeouts affecting app.opal.dev. We are investigating. Apr 7, 19:52:02 GMT+0 - Monitoring - We have implemented a fix and are closely monitoring for healthy network traffic. Apr 7, 20:38:33 GMT+0 - Resolved - This incident has been resolved. Apr 13, 23:37:51 GMT+0 - Postmortem - Our team has met internally to review the incident on April 7th 2026, where Opal's cloud platform was unavailable. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future. You can find the public postmortem for this incident here - [\[LINK\]](https://opal-security.notion.site/EXTERNAL-2026-04-07-Node-Exhaustion-Issues-340b8b94ee958029964bd98f3fd62c83). We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.