Onspring incident

Email Messaging Delay

Minor Resolved View vendor source →

Onspring experienced a minor incident on February 3, 2023 affecting Email Messaging, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 05:24 PM UTC
Resolved
Feb 03, 2023, 06:46 PM UTC
Duration
1h 22m
Detected by Pingoru
Feb 03, 2023, 05:24 PM UTC

Affected components

Email Messaging

Update timeline

  1. investigating Feb 03, 2023, 05:24 PM UTC

    The delivery service Onspring uses for Email Messaging is experiencing delays. These delays are affecting the delivery of emails from Onspring instances. The delays are temporary and should soon be resolved, at which time, messages will be sent.

  2. resolved Feb 03, 2023, 06:46 PM UTC

    Emails are now being delivered from Onspring instances as normal. Thank you for your patience as we have monitored this issue.