Onspring experienced a minor incident on August 31, 2023 affecting Formula Calculations and Search Indexing, lasting 8h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2023, 07:01 PM UTC
Onspring users may be experiencing temporary data processing issues. We are actively investigating and will provide a resolution as quickly as possible.
- investigating Aug 31, 2023, 07:24 PM UTC
Onspring users may be experiencing temporary data processing issues. We are actively investigating and will provide a resolution as quickly as possible.
- investigating Aug 31, 2023, 09:00 PM UTC
We are continuing to investigate this issue and are working toward a resolution.
- monitoring Aug 31, 2023, 10:24 PM UTC
Formula performance has returned to normal, and search indexing is in recovery. We will continue to monitor until search indexing is fully operational.
- resolved Sep 01, 2023, 03:39 AM UTC
This incident has been resolved.