Onspring experienced a major incident on October 9, 2023 affecting Instances, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Instances
Update timeline
- investigating Oct 09, 2023, 02:34 PM UTC
Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.
- investigating Oct 09, 2023, 05:52 PM UTC
We are continuing to investigate connectivity and performance issues. Users should be experiencing improved performance at this time. We will provide additional updates as issues are resolved.
- resolved Oct 09, 2023, 09:35 PM UTC
Connectivity to Onspring is restored. Thank you for your patience.