Ongoing Warehouse incident

Degraded performance

Major Resolved View vendor source →

Ongoing Warehouse experienced a major incident on December 16, 2024 affecting WMS Application, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 09:04 AM UTC
Resolved
Dec 16, 2024, 01:08 PM UTC
Duration
4h 4m
Detected by Pingoru
Dec 16, 2024, 09:04 AM UTC

Affected components

WMS Application

Update timeline

  1. identified Dec 16, 2024, 09:04 AM UTC

    We are experiencing degraded performance for several customers at the moment, affecting printing and GUI response times. We have implemented fixes and are monitoring the results.

  2. monitoring Dec 16, 2024, 09:34 AM UTC

    We see improvements from earlier performance issues and are continously monitoring the impact.

  3. resolved Dec 16, 2024, 01:08 PM UTC

    This incident has been resolved and we have made necessary changes in our infrastructure which should mitigate similar performance issues in the future.