Ongoing Warehouse incident

WMS performance issues

Minor Resolved View vendor source →

Ongoing Warehouse experienced a minor incident on April 28, 2025 affecting WMS Application and API, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 07:02 AM UTC
Resolved
May 05, 2025, 08:09 AM UTC
Duration
7d 1h
Detected by Pingoru
Apr 28, 2025, 07:02 AM UTC

Affected components

WMS ApplicationAPI

Update timeline

  1. investigating Apr 28, 2025, 07:02 AM UTC

    We are currently facing performance issues affecting some systems and are investigating it.

  2. monitoring Apr 28, 2025, 07:13 AM UTC

    The performance degradation was temporary and we see improved performance again. We are monitoring the issue and are performing a root cause analysis.

  3. resolved May 05, 2025, 08:09 AM UTC

    We have identified the root cause of the issue and are working on a fix.