Ongoing Warehouse incident

WMS Performance issues

Minor Resolved View vendor source →

Ongoing Warehouse experienced a minor incident on May 19, 2025 affecting WMS Application and API, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 10:50 AM UTC
Resolved
May 19, 2025, 02:00 PM UTC
Duration
3h 10m
Detected by Pingoru
May 19, 2025, 10:50 AM UTC

Affected components

WMS ApplicationAPI

Update timeline

  1. investigating May 19, 2025, 11:23 AM UTC

    We have been getting reports of performance issues. We are currently investigating.

  2. monitoring May 19, 2025, 11:24 AM UTC

    We have identified high load on one of our servers, and have taken action to distribute the functionality over more servers.

  3. resolved May 19, 2025, 02:00 PM UTC

    This incident has been resolved.