Ongoing Warehouse incident

Invalid TLS certificates in secondary site

Notice Resolved View vendor source →

Ongoing Warehouse experienced a notice incident on October 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 07:00 AM UTC
Resolved
Oct 02, 2026, 07:00 AM UTC
Duration
—
Detected by Pingoru
Oct 02, 2026, 07:00 AM UTC

Update timeline

  1. resolved Oct 02, 2026, 08:06 AM UTC

    Between 2026-10-01 ~14:00 and 2026-10-02 09:00 (CEST), a subset of servers in our secondary site were serving an incomplete TLS certificate chain for ongoingsystems.se, causing certificate validation failures for some clients. This issue only affected integrations that connected directly to servers in our secondary site, which is an uncommon setup. Integrations using api.ongoingsystems.se, the recommended subdomain for integrations, were not affected and continued to present a valid certificate chain throughout the incident. We are reviewing our certificate renewal process to prevent this from happening again.