OnePipe experienced a minor incident on September 6, 2026 affecting PayWithAccount (Collect (PaywithAccount)), lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
PayWithAccount (Collect (PaywithAccount))
Update timeline
- investigating Sep 06, 2026, 10:54 AM UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 01: (TRANSACTION_COMPLETED). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
- resolved Sep 06, 2026, 04:09 PM UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.