OnePipe incident

Collect Service: Degraded Performance

Minor Resolved View vendor source →

OnePipe experienced a minor incident on September 11, 2026 affecting PayWithAccount (Collect (PaywithAccount)), lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 05:06 PM UTC
Resolved
Sep 11, 2026, 07:30 PM UTC
Duration
2h 23m
Detected by Pingoru
Sep 11, 2026, 05:06 PM UTC

Affected components

PayWithAccount (Collect (PaywithAccount))

Update timeline

  1. investigating Sep 11, 2026, 05:06 PM UTC

    The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 01: (TRANSACTION_COMPLETED). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.

  2. resolved Sep 11, 2026, 07:30 PM UTC

    Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.