OnePipe incident

Collect Service: Degraded Performance

Minor Resolved View vendor source →

OnePipe experienced a minor incident on September 12, 2026 affecting PayWithAccount (Collect (PaywithAccount)), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 09:28 AM UTC
Resolved
Sep 12, 2026, 10:06 AM UTC
Duration
37m
Detected by Pingoru
Sep 12, 2026, 09:28 AM UTC

Affected components

PayWithAccount (Collect (PaywithAccount))

Update timeline

  1. investigating Sep 12, 2026, 09:28 AM UTC

    The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to: Error Code 01: (TRANSACTION_COMPLETED). We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.

  2. resolved Sep 12, 2026, 10:06 AM UTC

    Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.