OneLogin incident

OneLogin Support Portal

OneLogin is currently experiencing a minor incident affecting Support Portal and Marketing and Status Website (US Operating Region), which began 2h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 08:59 PM UTC
Resolved
Ongoing
Duration
● 1h 48m
Detected by Pingoru
May 27, 2026, 08:59 PM UTC

Affected components

Support PortalMarketing and Status Website (US Operating Region)

Update timeline

  1. investigating May 27, 2026, 08:59 PM UTC

    The OneLogin Support portal is down for EU and US. OneLogin platform and infrastructure is functional. Admins can not submit support cases. Cases can still be created via calling into the Regional support number.

  2. identified May 27, 2026, 09:38 PM UTC

    This issue has been identified, teams are working to resolve. Cases can still be submitted regionally via telephone. OneLogin status can be viewed at- https://status.us.onelogin.com/ The next update will be in one hour unless resolved, OneLogin functionality remains.

  3. identified May 27, 2026, 10:38 PM UTC

    Our teams are actively working to resolve the issue. Support cases can still be submitted via regional phone support. Contact numbers are available at: https://support.oneidentity.com/contact-support OneLogin service status can be monitored at: https://status.us.onelogin.com/ At this time, OneLogin functionality remains available.