oneclick Cloud Outage History
oneclick Cloud is up right nowPingoru has recorded 6 incidents for oneclick Cloud: 6 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 3 | 30 of 744 (4%) |
| September 2026 | 1 | 5 of 720 (1%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 60 (0%) |
Incidents, newest first
Minor October 1, 2026 Issues with login at oneclick.services 9m oneclick™ Platform (oneclick.services Core International)
Started Oct 01, 2026, 08:40 AM UTC· resolved Oct 01, 2026, 08:49 AM UTC
- investigating Oct 01, 2026, 08:40 AM UTC
We are currently investigating this incident.
- resolved Oct 01, 2026, 08:49 AM UTC
The incident has been resolved.
- resolved Oct 02, 2026, 12:36 PM UTC
Due to an issue affecting a network component, some users experienced temporary disruptions when accessing [oneclick.services](http://oneclick.services). The issue affected both sign-in to [oneclick.services](http://oneclick.services) and existing streaming sessions, with some users experiencing communication errors. The automatic failover to alternative network paths took longer than usual in this case. Once the failover was successfully completed, the affected connections were restored and the service returned to normal operation. We apologize for any inconvenience caused.
Minor September 1, 2026 Issues with Exoscale API 4h 47m Third-party components (Exoscale API)
Started Sep 01, 2026, 06:12 AM UTC· resolved Sep 01, 2026, 10:59 AM UTC
- monitoring Sep 01, 2026, 06:12 AM UTC
Exoscale is currently having issues with their API which might affect our cloud services, i.e. starting or stopping VMs. For more information see: We will update this entry to keep you informed. All oneclick platform services are running as usual.
- resolved Sep 01, 2026, 10:59 AM UTC
This incident has been resolved.
Major August 24, 2026 oneclick.services Login Issues 3h 59m oneclick™ Platform (oneclick.services Core International)
Started Aug 24, 2026, 04:00 PM UTC· resolved Aug 24, 2026, 07:59 PM UTC
- investigating Aug 24, 2026, 04:00 PM UTC
We are currently investigating this incident.
- resolved Aug 24, 2026, 07:59 PM UTC
This incident has been resolved.
- investigating Aug 25, 2026, 10:33 AM UTC
**Subject: Service disruption on August 24 — cause, impact, and measures taken** Dear Customer, On August 24, between approximately 6:00 pm and 10:00 pm CEST, our platform experienced a disruption that temporarily affected parts of our services. We would like to inform you about the cause, the impact, and the measures we have taken. What happened: In our storage infrastructure, a faulty component failed to automatically clean up temporary data that was no longer needed over an extended period. As a result, the available capacity on two storage nodes reached its limit, which caused the limitations described above. Your data was protected at all times: No customer data was lost. Our backups continued to run as scheduled throughout the entire period; the affected data is backed up on the regular daily cycle, and we have verified these backup runs. Restoring service: Our team started working on a fix as soon as the first signs appeared and restored the services the same evening. The storage infrastructure now runs with significantly larger capacity reserves than before the incident. What we are changing: We have fully identified the cause and are implementing several measures: expanded monitoring that reports this kind of gradual development at an early stage, an update to the affected component, and an additional safeguard so that capacity shortages cannot affect other areas. We regret the disruption and thank you for your understanding.
Minor August 10, 2026 oneclick.service Core International - communication server issues 1h 18m oneclick™ Platform (oneclick.services Core International)
Started Aug 10, 2026, 04:30 AM UTC· resolved Aug 10, 2026, 05:48 AM UTC
- investigating Aug 10, 2026, 04:30 AM UTC
We are experiencing issues with login and useage of oneclick.services. We are currently investigating this incident.
- resolved Aug 10, 2026, 05:48 AM UTC
This incident has been resolved.
Minor August 3, 2026 oneclick.services - problems with communication services 1d oneclick™ Platform (oneclick.services Core International), oneclick™ Platform (Streaming Cluster Germany – Central)
Started Aug 03, 2026, 06:54 AM UTC· resolved Aug 04, 2026, 07:40 AM UTC
- investigating Aug 03, 2026, 06:54 AM UTC
Users of [oneclick.services](http://oneclick.services) might experience problems with our communication services. We are currently investigating this incident.
- identified Aug 03, 2026, 07:20 AM UTC
In one of our datacenters a technical issue has been identified. We are continuing to work on a fix for this incident.
- monitoring Aug 03, 2026, 07:56 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 04, 2026, 07:40 AM UTC
This incident has been resolved.
Minor June 16, 2026 🔧 Planned Maintenance – Release & Drive Migration 2h 32m
Started Jun 16, 2026, 01:20 PM UTC· resolved Jun 16, 2026, 03:52 PM UTC
No vendor updates were posted for this incident.