oneclick Cloud incident

Issues with login at oneclick.services

Minor Resolved

oneclick Cloud experienced a minor incident on October 1, 2026 affecting oneclick™ Platform (oneclick.services Core International), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 08:40 AM UTC
Resolved
Oct 01, 2026, 08:49 AM UTC
Duration
9m
Detected by Pingoru
Oct 01, 2026, 08:40 AM UTC

Affected components

oneclick™ Platform (oneclick.services Core International)

Update timeline

  1. investigating Oct 01, 2026, 08:40 AM UTC

    We are currently investigating this incident.

  2. resolved Oct 01, 2026, 08:49 AM UTC

    The incident has been resolved.

  3. resolved Oct 02, 2026, 12:36 PM UTC

    Due to an issue affecting a network component, some users experienced temporary disruptions when accessing [oneclick.services](http://oneclick.services). The issue affected both sign-in to [oneclick.services](http://oneclick.services) and existing streaming sessions, with some users experiencing communication errors. The automatic failover to alternative network paths took longer than usual in this case. Once the failover was successfully completed, the affected connections were restored and the service returned to normal operation. We apologize for any inconvenience caused.