One Identity Starling incident

Unable to access Starling

Notice Resolved View vendor source →

One Identity Starling experienced a notice incident on April 1, 2021 affecting Account Services Portal, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 09:45 PM UTC
Resolved
Apr 02, 2021, 12:11 AM UTC
Duration
2h 25m
Detected by Pingoru
Apr 01, 2021, 09:45 PM UTC

Affected components

Account Services Portal

Update timeline

  1. investigating Apr 01, 2021, 09:45 PM UTC

    There is currently issues accessing Starling, we are investigation currently.

  2. monitoring Apr 01, 2021, 10:24 PM UTC

    The issue appears to have been related to a third-party vender and also does appear to be resolved. We will continue to monitor the situation.

  3. resolved Apr 02, 2021, 12:11 AM UTC

    This incident has been resolved.