One Identity Starling incident

Users cannot be seen in 2FA "Users" tab

Minor Resolved View vendor source →

One Identity Starling experienced a minor incident on June 29, 2018, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2018, 07:25 AM UTC
Resolved
Jun 29, 2018, 11:26 AM UTC
Duration
4h
Detected by Pingoru
Jun 29, 2018, 07:25 AM UTC

Update timeline

  1. identified Jun 29, 2018, 07:25 AM UTC

    The issue is already identified and we are fixing the issue.

  2. resolved Jun 29, 2018, 11:26 AM UTC

    We have identified the root cause with the users listing functionality and a fix was applied. Apologizes for the inconvenience caused.