One Identity Starling incident

Duplicate Entries found when a user is deleted from Starling 2FA "Users" Page

Notice Resolved View vendor source →

One Identity Starling experienced a notice incident on July 10, 2018, lasting 22h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2018, 09:53 AM UTC
Resolved
Jul 11, 2018, 08:03 AM UTC
Duration
22h 10m
Detected by Pingoru
Jul 10, 2018, 09:53 AM UTC

Update timeline

  1. identified Jul 10, 2018, 09:53 AM UTC

    The issue has been identified and a fix is being implemented. Note: This will not affect the user operations on Starling 2FA and this issue appears only if the user count is more than 10.

  2. identified Jul 10, 2018, 12:36 PM UTC

    We are continuing to work on a fix for this issue

  3. resolved Jul 11, 2018, 08:03 AM UTC

    Issue has been resolved.