One Identity Starling incident

Starling services are intermittently failing

Critical Resolved View vendor source →

One Identity Starling experienced a critical incident on July 16, 2018 affecting Account Email Notifications and Account Services Portal and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2018, 03:27 PM UTC
Resolved
Jul 16, 2018, 04:09 PM UTC
Duration
42m
Detected by Pingoru
Jul 16, 2018, 03:27 PM UTC

Affected components

Account Email NotificationsAccount Services PortalSubscription and Billing

Update timeline

  1. investigating Jul 16, 2018, 03:27 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 16, 2018, 04:09 PM UTC

    All the starling services are accessible now.