One Identity Starling incident

Starling 2FA unavailable

Critical Resolved View vendor source →

One Identity Starling experienced a critical incident on December 7, 2018, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2018, 10:40 AM UTC
Resolved
Dec 07, 2018, 11:24 AM UTC
Duration
43m
Detected by Pingoru
Dec 07, 2018, 10:40 AM UTC

Update timeline

  1. investigating Dec 07, 2018, 10:40 AM UTC

    Starling 2FA is unavailable due to backend DB issue. We will keep you posted on the same.

  2. resolved Dec 07, 2018, 11:24 AM UTC

    Starling 2FA services are now available after the backend DB server issues has been resolved.