One Identity Starling incident

Issues in Starling Join

Minor Resolved View vendor source →

One Identity Starling experienced a minor incident on March 5, 2019, lasting 11h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2019, 03:51 AM UTC
Resolved
Mar 05, 2019, 03:38 PM UTC
Duration
11h 46m
Detected by Pingoru
Mar 05, 2019, 03:51 AM UTC

Update timeline

  1. investigating Mar 05, 2019, 03:51 AM UTC

    Customer's may not be able to join on-prem products with our Starling services. We are actively investigating this issue.

  2. identified Mar 05, 2019, 07:25 AM UTC

    Our engineering team is actively working for a fix to resolve this issue.

  3. monitoring Mar 05, 2019, 11:07 AM UTC

    Issue has been mitigated and we are actively monitoring the services.

  4. resolved Mar 05, 2019, 03:38 PM UTC

    This issue has been resolved. Starling Join services is functioning as expected.