One Identity Starling incident

Logins to PAM Essentials via OneLogin Impacted

Major Resolved View vendor source →

One Identity Starling experienced a major incident on October 15, 2024 affecting PAM Essentials and PAM Essentials, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 02:03 PM UTC
Resolved
Oct 15, 2024, 09:30 PM UTC
Duration
7h 27m
Detected by Pingoru
Oct 15, 2024, 02:03 PM UTC

Affected components

PAM EssentialsPAM Essentials

Update timeline

  1. investigating Oct 15, 2024, 02:03 PM UTC

    Logins to PAM Essentials via OneLogin are currently impacted. We will provide a further update at 09:00 PDT.

  2. investigating Oct 15, 2024, 03:42 PM UTC

    Logins to PAM Essentials via OneLogin are currently impacted. We will provide a further update at 11:00 PDT.

  3. investigating Oct 15, 2024, 03:55 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 15, 2024, 07:37 PM UTC

    We are continuing to investigate this issue. Logins to PAM Essentials via OneLogin are currently impacted. We will provide a further update at 14:00 PDT.

  5. investigating Oct 15, 2024, 09:11 PM UTC

    We are continuing to investigate this issue. We will provide a further update at 17:00 PDT

  6. monitoring Oct 15, 2024, 09:13 PM UTC

    Services are now returning to normal, we will continue to monitor all services

  7. resolved Oct 15, 2024, 09:30 PM UTC

    This incident has been resolved.