One Identity Starling incident

Logins to PAM Essentials via OneLogin Impacted

Minor Resolved View vendor source →

One Identity Starling experienced a minor incident on December 20, 2024 affecting PAM Essentials and PAM Essentials, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2024, 08:44 PM UTC
Resolved
Dec 20, 2024, 11:21 PM UTC
Duration
2h 36m
Detected by Pingoru
Dec 20, 2024, 08:44 PM UTC

Affected components

PAM EssentialsPAM Essentials

Update timeline

  1. investigating Dec 20, 2024, 08:44 PM UTC

    Logins to PAM Essentials via OneLogin are currently impacted. We will provide a further update at 17:00 PDT.

  2. monitoring Dec 20, 2024, 09:07 PM UTC

    The affected region has been taken out of service and the issue is under investigation. End users and administrators should have full functionality. We will continue to monitor and update status.

  3. monitoring Dec 20, 2024, 09:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 20, 2024, 11:21 PM UTC

    The issue has been resolved and all services should be functioning normally at this time