OnceHub incident
[User Application - Partial service disruption] ISSUE UPDATE : Our team has identified the cause of the issue that prevents Users from being added when a Team is selected in the "Add Users" pop-up. We are actively working on a fix and will deploy it as soon as possible. In the meantime, as a workaround, please add new Users first and then assign them to a Team. We will provide an update once the fix has been implemented.
OnceHub experienced a minor incident on October 13, 2025, lasting 196d 5h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 13, 2025, 01:05 PM UTC
ISSUE UPDATE : Our team has identified the cause of the issue that prevents Users from being added when a Team is selected in the "Add Users" pop-up. We are actively working on a fix and will deploy it as soon as possible. In the meantime, as a workaround, please add new Users first and then assign them to a Team. We will provide an update once the fix has been implemented.