OnceHub incident
[Routing Forms - Operational] ISSUE RESOLVED: The issue affecting the customer facing links for Routing Forms and ChatBots following today’s scheduled update has been fixed. ChatBots and Routing Forms are now functioning as expected. If you continue to experience any problems, please reach out to us at [email protected]
OnceHub experienced a minor incident on December 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 09, 2025, 11:03 AM UTC
ISSUE RESOLVED: The issue affecting the customer facing links for Routing Forms and ChatBots following today’s scheduled update has been fixed. ChatBots and Routing Forms are now functioning as expected. If you continue to experience any problems, please reach out to us at [email protected]