OnceHub incident

SCHEDULED MAINTENANCE: OnceHub platform will undergo scheduled infrastructure updates starting at 1:00 AM US EST on Saturday, May 10th, 2025

Major Resolved View vendor source →

OnceHub experienced a major incident on May 10, 2025 affecting User Application, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2025, 04:58 AM UTC
Resolved
May 10, 2025, 05:14 AM UTC
Duration
15m
Detected by Pingoru
May 10, 2025, 04:58 AM UTC

Affected components

User Application

Update timeline

  1. investigating May 10, 2025, 04:58 AM UTC

    SCHEDULED MAINTENANCE: OnceHub platform will undergo scheduled infrastructure updates starting at 1:00 AM US EST on Saturday, May 10th, 2025. User side may experience brief intermittent issues (about 5 minutes), but there will be no impact on customers side.

  2. resolved May 10, 2025, 05:14 AM UTC

    SCHEDULED MAINTENANCE COMPLETE: 1:13 AM US EST, Saturday, May 10th, 2025. The update is now complete and the OnceHub platform is working as expected. If you continue to experience any issues, please report them to [email protected].