OnceHub incident

Users have reported issues when trying to schedule Zoom meetings through OnceHub or trying to connect/reconnect Zoom

Minor Resolved View vendor source →

OnceHub experienced a minor incident on April 16, 2025 affecting Booking Pages (ScheduleOnce), lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:40 PM UTC
Resolved
Apr 18, 2025, 02:46 PM UTC
Duration
1d 19h
Detected by Pingoru
Apr 16, 2025, 07:40 PM UTC

Affected components

Booking Pages (ScheduleOnce)

Update timeline

  1. investigating Apr 16, 2025, 07:40 PM UTC

    ISSUE DETECTED: Users have reported issues when trying to schedule Zoom meetings through OnceHub or trying to connect/reconnect Zoom. This is caused by an outage on Zoom's side, which they have posted about here: https://status.zoom.us/. We will post further updates as they become available. In the meantime, as our Zoom integration will not work as expected, we recommend using a static Zoom link or a different conferencing service.

  2. resolved Apr 18, 2025, 02:46 PM UTC

    ISSUE RESOLVED: The Zoom outage that was preventing Users from receiving meetings or connecting with Zoom in OnceHub has been resolved since April 16th at 8:12 PM UTC. We apologize for the delay on this update. Users can now schedule Zoom meetings and connect or reconnect their Zoom account without issue. If you encountered errors before April 16th at 8:12 PM UTC, please reconnect Zoom in your OnceHub settings. If you continue to experience problems, don’t hesitate to contact us at [email protected].