OnceHub incident

Users have reported issues when trying to schedule Zoom meetings through OnceHub or trying to connect/reconnect Zoom

Minor Resolved View vendor source →

OnceHub experienced a minor incident on April 16, 2025 affecting Third Party Integrations, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:41 PM UTC
Resolved
Apr 16, 2025, 09:49 PM UTC
Duration
2h 8m
Detected by Pingoru
Apr 16, 2025, 07:41 PM UTC

Affected components

Third Party Integrations

Update timeline

  1. investigating Apr 16, 2025, 07:41 PM UTC

    ISSUE DETECTED: Users have reported issues when trying to schedule Zoom meetings through OnceHub or trying to connect/reconnect Zoom. This is caused by an outage on Zoom's side, which they have posted about here: https://status.zoom.us/. We will post further updates as they become available. In the meantime, as our Zoom integration will not work as expected, we recommend using a static Zoom link or a different conferencing service.

  2. resolved Apr 16, 2025, 09:49 PM UTC

    ISSUE RESOLVED : The Zoom outage that was preventing meeting scheduling and Zoom connection in OnceHub has been resolved. Users can now schedule Zoom meetings and connect or reconnect their Zoom account without issue. If you encountered errors earlier, please reconnect Zoom in your OnceHub settings. If you continue to experience problems, don’t hesitate to contact us at [email protected].