OnceHub incident

We have identified an issue which may cause slow loading times or a temporary connection error when meetings are being scheduled

Minor Resolved View vendor source →

OnceHub experienced a minor incident on April 3, 2025 affecting Booking Pages (ScheduleOnce), lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 07:34 PM UTC
Resolved
Apr 03, 2025, 09:33 PM UTC
Duration
1h 59m
Detected by Pingoru
Apr 03, 2025, 07:34 PM UTC

Affected components

Booking Pages (ScheduleOnce)

Update timeline

  1. investigating Apr 03, 2025, 07:34 PM UTC

    ISSUE DETECTED: We have identified an issue which may cause slow loading times or a temporary connection error when meetings are being scheduled. Our development team is actively investigating the root cause and working on a resolution.

  2. monitoring Apr 03, 2025, 08:23 PM UTC

    ISSUE UPDATE: The ongoing issue appears to be affecting overall platform performance. Users may experience difficulties while scheduling meetings, loading the platform, receiving notifications, and retrieving data via API calls. Our team is actively investigating the root cause and working on a resolution. We will post further updates as they become available.

  3. resolved Apr 03, 2025, 09:33 PM UTC

    ISSUE RESOLVED: The issue impacting platform performance has been resolved. Users should no longer face any difficulties while scheduling meetings or using any other functionalities. If you experience any further issues, please reach out to us at [email protected].