OnceHub incident
We are experiencing an issue with our GoToMeeting integration that is preventing Users from connecting to GoToMeeting or creating GoToMeetin
OnceHub experienced a minor incident on August 7, 2024 affecting Booking Pages (ScheduleOnce), lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 07, 2024, 12:48 PM UTC
INCIDENT DETECTED: We are experiencing an issue with our GoToMeeting integration that is preventing Users from connecting to GoToMeeting or creating GoToMeeting meetings through our integration. We are working to restore functionality and will post further updates as they become available.
- monitoring Aug 07, 2024, 01:33 PM UTC
INCIDENT UPDATE: We are still experiencing an issue with our GoToMeeting integration that is preventing some Users from connecting to GoToMeeting and receiving bookings through Booking pages set up to create GoToMeeting meetings. We have identified the root cause and are urgently working on a fix for the issue. We will post further updates as they become available. Last Updated 9:33AM, Wednesday
- resolved Aug 07, 2024, 02:09 PM UTC
INCIDENT UPDATE: We have released a fix for the issue with our GoToMeeting integration that prevented some Users from connecting to GoToMeeting and receiving bookings through Booking pages set to use GoToMeeting. We are monitoring the situation to ensure stability.