OnceHub incident

We have received some reports of users facing issues accessing their scheduling links or logging in to their OnceHub accounts due to the Mic

Minor Resolved View vendor source →

OnceHub experienced a minor incident on July 30, 2024 affecting Chatbots, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 05:23 PM UTC
Resolved
Jul 30, 2024, 09:28 PM UTC
Duration
4h 5m
Detected by Pingoru
Jul 30, 2024, 05:23 PM UTC

Affected components

Chatbots

Update timeline

  1. investigating Jul 30, 2024, 05:23 PM UTC

    INCIDENT UPDATE: We have received some reports of users facing issues accessing their scheduling links or logging in to their OnceHub accounts due to the Microsoft Azure outage. Based on what we are seeing, this is only happening for some users. You can read more about the Microsoft Azure outage here: https://azure.status.microsoft/en-us/status. We will continue to post updates about the impact of this outage on Oncehub here.

  2. monitoring Jul 30, 2024, 06:22 PM UTC

    INCIDENT UPDATE: The Microsoft Azure outage is still preventing some users from accessing their scheduling links or logging in to their OnceHub accounts. You can read more about the Microsoft Azure outage on their status page here: https://azure.status.microsoft/en-us/status. We will continue to post updates about the impact of this outage on OnceHub here.

  3. resolved Jul 30, 2024, 09:28 PM UTC

    ISSUE RESOLVED: The recent Microsoft Azure outage, which impacted some users' ability to access scheduling links or log into their OnceHub accounts, has now been resolved. If you experience any further issues, please reach out to our support team at [email protected]