OnceHub incident
SCHEDULED MAINTENANCE: OnceHub platform is undergoing scheduled maintenance on Saturday, July 20th, 2024, from 2:00 AM to 3:00 AM US Eastern
OnceHub experienced a major incident on July 20, 2024 affecting User Application, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2024, 06:13 AM UTC
SCHEDULED MAINTENANCE: OnceHub platform is undergoing scheduled maintenance on Saturday, July 20th, 2024, from 2:00 AM to 3:00 AM US Eastern Time. This maintenance is expected to take approximately 10 minutes within this window. During this time, chatbots (including AI) and forms will be unavailable and Users may experience some intermittent issues on the platform. We will post further updates as they become available.
- resolved Jul 20, 2024, 06:42 AM UTC
MAINTENANCE COMPLETED: The scheduled maintenance on the OnceHub platform has been successfully completed. The maintenance lasted approximately 10 minutes. The OnceHub platform, including chatbots and forms, is now fully operational. If you continue to experience any issues, please report them to [email protected]. Thank you for your patience.