OnceHub incident

We are aware of an issue impacting Resource Pools and Master page bookings distribution

Minor Resolved View vendor source →

OnceHub experienced a minor incident on May 9, 2024 affecting User Application, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 10:24 AM UTC
Resolved
May 09, 2024, 11:46 AM UTC
Duration
1h 21m
Detected by Pingoru
May 09, 2024, 10:24 AM UTC

Affected components

User Application

Update timeline

  1. investigating May 09, 2024, 10:24 AM UTC

    ISSUE DETECTED: We are aware of an issue impacting Resource Pools and Master page bookings distribution. Users are currently unable to add new Booking pages to a Resource pool and Master pages continuously distribute bookings to the same Booking page. We are working to restore functionality and will post further updates as they become available.

  2. resolved May 09, 2024, 11:46 AM UTC

    ISSUE RESOLVED: The issue impacting Resource Pools and Master page booking distribution has now been resolved. If you still experience any loss of functionality, please reach out to our support team at [email protected]