OnceHub incident

We are aware of an issue that prevents OnceHub users from logging into their accounts

Minor Resolved View vendor source →

OnceHub experienced a minor incident on May 3, 2024 affecting User Application, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 12:46 PM UTC
Resolved
May 03, 2024, 12:56 PM UTC
Duration
10m
Detected by Pingoru
May 03, 2024, 12:46 PM UTC

Affected components

User Application

Update timeline

  1. investigating May 03, 2024, 12:46 PM UTC

    ISSUE DETECTED: We are aware of an issue that prevents OnceHub users from logging into their accounts. Customers will still be able to schedule bookings without issue. We are investigating and will provide updates as soon as possible.

  2. resolved May 03, 2024, 12:56 PM UTC

    ISSUE RESOLVED: The issue that prevented users from being able to log into their OnceHub accounts has now been resolved. Users can access their accounts as normal.