OnceHub incident

We have detected an issue where some pages from the website https://oncehub.com intermittently fail to load

Minor Resolved View vendor source →

OnceHub experienced a minor incident on January 17, 2024 affecting OnceHub Website, lasting 15h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 01:28 PM UTC
Resolved
Jan 18, 2024, 05:12 AM UTC
Duration
15h 44m
Detected by Pingoru
Jan 17, 2024, 01:28 PM UTC

Affected components

OnceHub Website

Update timeline

  1. investigating Jan 17, 2024, 01:28 PM UTC

    ISSUE DETECTED: We have detected an issue where some pages from the website https://oncehub.com intermittently fail to load. All other services related to scheduling are working as expected. Our team is investigating this at the highest priority, and we'll keep you updated here.

  2. monitoring Jan 17, 2024, 05:31 PM UTC

    ISSUE UPDATE: The issue where some pages from the website https://oncehub.com intermittently fail to load is still ongoing. We've made some adjustments on our end to alleviate the issue and are working with the relevant service provider to resolve it fully. We will continue posting updates here as soon as they become available.

  3. monitoring Jan 17, 2024, 09:34 PM UTC

    ISSUE UPDATE: We're still working with the service provider to fix the ongoing issue where some pages from the website https://oncehub.com intermittently fail to load. We will continue posting updates here as soon as they become available.

  4. resolved Jan 18, 2024, 05:12 AM UTC

    ISSUE RESOLVED: The intermittent issue where some pages failed to load on our website: https://oncehub.com/ has now been resolved. In case you face any issues while accessing the website, please reach out to [email protected]