OnceHub incident

We have detected an issue with Users not being able to login on OnceHub

Major Resolved View vendor source →

OnceHub experienced a major incident on December 17, 2023 affecting Booking Pages (ScheduleOnce), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2023, 04:12 PM UTC
Resolved
Dec 17, 2023, 04:23 PM UTC
Duration
11m
Detected by Pingoru
Dec 17, 2023, 04:12 PM UTC

Affected components

Booking Pages (ScheduleOnce)

Update timeline

  1. investigating Dec 17, 2023, 04:12 PM UTC

    INCIDENT DETECTED: We have detected an issue with Users not being able to login on OnceHub. There might an error when logging in or long loading time. Booking links are affected as well and could be temporarily inaccessible. We are investigating this right now with the highest priority and will post further updates as soon as the are available.

  2. resolved Dec 17, 2023, 04:23 PM UTC

    ISSUE RESOLVED: We were able to detect the issue that was affecting User login and customer-facing pages, such as Booking links. The issue has been resolved now, and you should be able to login. Booking links should also be working now. If you continue to face any issues, please reach out to us at [email protected]