Ona experienced a minor incident on July 25, 2026 affecting AI Agents, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
AI Agents
Update timeline
- identified Jul 25, 2026, 09:31 AM UTC
Status: Identified Users using Codex can experience delays or intermittent errors due to an OpenAI API and Codex outage. Affected components AI Agents (Degraded performance)
- monitoring Jul 25, 2026, 10:12 AM UTC
Status: Monitoring OpenAI applied a mitigation and we haven't observed errors for the past 30 minutes. We will keep monitoring. Affected components AI Agents (Degraded performance)
- resolved Jul 25, 2026, 12:05 PM UTC
Status: Resolved OpenAI confirmed that their mitigation is in place and stable. We haven't seen errors in the past hour. Codex conversations operational. Affected components AI Agents (Operational)