Ona incident

GitHub incident is causing elevated error rate for environments

Minor Resolved View vendor source →

Ona experienced a minor incident on August 17, 2026 affecting Environments and AI Agents, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 03:02 PM UTC
Resolved
Aug 17, 2026, 05:47 PM UTC
Duration
2h 45m
Detected by Pingoru
Aug 17, 2026, 03:02 PM UTC

Affected components

EnvironmentsAI Agents

Update timeline

  1. investigating Aug 17, 2026, 03:02 PM UTC

    Status: Investigating GitHub originated incident is resulting in environments being unable to checkout content, webhooks for automations are not being delivered. Affected components AI Agents (Degraded performance) Environments (Degraded performance)

  2. monitoring Aug 17, 2026, 04:02 PM UTC

    Status: Monitoring GitHub continues to be affected with many of their services degraded - https://www.githubstatus.com/incidents/zkxwbgr0cnmx. Ona environments and agent sessions using GitHub are impacted. Affected components Environments (Degraded performance) AI Agents (Degraded performance)

  3. monitoring Aug 17, 2026, 05:06 PM UTC

    Status: Monitoring GitHub has indicated the issue has been resolved, we're seeing improvements to the error rate and continue to observe. Affected components Environments (Degraded performance) AI Agents (Degraded performance)

  4. resolved Aug 17, 2026, 05:47 PM UTC

    Status: Resolved We're no longer seeing degradation when interacting with GitHub. Affected components Environments (Operational) AI Agents (Operational)