ON24 incident

REST API calls are unsuccessful

Minor Resolved View vendor source →

ON24 experienced a minor incident on May 30, 2025 affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live and Producer: Virtual Conference, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 10:54 PM UTC
Resolved
May 30, 2025, 11:26 PM UTC
Duration
31m
Detected by Pingoru
May 30, 2025, 10:54 PM UTC

Affected components

Producer: Elite, Engagement Hub, Target, Forums, Go LiveProducer: Virtual Conference

Update timeline

  1. investigating May 30, 2025, 10:54 PM UTC

    ON24 has received reports that calls to REST API are having issues processing requests. Our team is looking into this issue at the highest priority. More information to come soon. Thank you for your patience.

  2. resolved May 30, 2025, 11:26 PM UTC

    We're happy to report that the issues with the REST API calls have been fully resolved. All calls are now connecting successfully. Thanks for your patience again!