ON24 experienced a notice incident on June 2, 2023 affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Producer: Elite, Engagement Hub, Target, Forums, Go Live, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go LiveProducer: Elite, Engagement Hub, Target, Forums, Go Live
Update timeline
- resolved Jun 02, 2023, 06:25 PM UTC
The Share Experience Engagement Tool relied on an Oracle service that Oracle has terminated from their portfolio (Please see https://www.addthis.com/) As a result, ON24 Engineering has removed the tool from Tools Manager and will remove it from any upcoming events before close of business today. Longer term, ON24 Product Management will explore other options to reintroduce similar Experience Tool functionality in future releases.