ON24 experienced a minor incident on September 23, 2023 affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live
Update timeline
- investigating Sep 23, 2023, 11:21 AM UTC
Slides are not advancing on live events without a browser refresh. ON24 Technical Teams are actively investigating the issue. Screensharing slides is an immediate workaround if needed. We will post more information as soon as available.
- monitoring Sep 23, 2023, 11:43 AM UTC
This issue has been resolved and slides are moving as expected again, without requiring browser refresh. ON24 Technical Teams will continue monitoring to ensure stability.
- resolved Sep 23, 2023, 01:33 PM UTC
ON24 technical teams have resolved the issue and slides are advancing as expected.