ON24 incident

ON24 Report URLs are currently not loading or delayed.

Minor Resolved View vendor source →

ON24 experienced a minor incident on March 5, 2024 affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 09:40 AM UTC
Resolved
Mar 05, 2024, 02:07 PM UTC
Duration
4h 27m
Detected by Pingoru
Mar 05, 2024, 09:40 AM UTC

Affected components

Producer: Elite, Engagement Hub, Target, Forums, Go Live

Update timeline

  1. investigating Mar 05, 2024, 09:40 AM UTC

    ON24 Report URLs are currently not loading or delayed in displaying attendee metrics. The ON24 technical teams are actively investigating. (No data loss or direct event impact is expected).

  2. monitoring Mar 05, 2024, 12:09 PM UTC

    ON24 Report URLs are currently loading displaying attendee metrics with a delay. The ON24 technical team is continuing to monitor and resolve. (No data loss or direct event impact is expected).

  3. monitoring Mar 05, 2024, 12:51 PM UTC

    ON24 Report URLs are currently loading as expected. The ON24 technical team will continue to monitor for stability (No data loss or direct event impact is expected).

  4. resolved Mar 05, 2024, 02:07 PM UTC

    ON24 Report URLs are currently loading as expected and this issue has been resolved.